We do provide you remote support. For both existing Customer and non EzyPOS Customers.
All EzyPOS terminals are equipped with remote desktop support software. All you have to do it contact us and get us to login to your system to see the problem you have. 99% of the time, most of the issues are errors in configuration, operator error or customers not understanding a feature not setup properly.
We have come across many customers any customer whom have bought cheap POS systems online and having trouble getting service from the supplier. Unfortunately our help on these matters are very limited.